FAQ

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Shipping & Tracking

The shipping times and costs vary based on the destination country for your parcel. The best way to check the shipping times and costs is to go to the checkout. After you have entered your address, you’ll be able to see the specific shipping details. You will not be charged at this stage. 

At the checkout, you can choose from multiple payment methods, such as:

Visa, American Express, Mastercard, Paypal, Maestro, Google Pay, Shop Pay

As soon as your order has been shipped, you will receive a shipping confirmation by email. You will find your tracking number in this email. By clicking on the number, you can check the status of your parcel and the estimated delivery date.

In rare cases, packages can get stuck or lost. If there is no update for more than 15 working days for international orders write us an email at support@kingofweighted.com. We will file a complaint for you so the package insurance pays for the loss and you can get your money back.

Returns can be registered within 14 days of arrival of the parcel. You can find all information about our return policy here: https://kingofweighted.shop/pages/shipping-tracking

Submit your request in our Returns Portal

If you choose not to use our Returns Portal and manage the return independently, please ensure that the return package is trackable. This allows you to verify the shipment to us. Without tracking, the liability for any loss is up to you and a refund will not be provided in this event. 

The invoice amount, minus the return shipping costs, will always be refunded to the same payment method used for the order.

If this should happen, we are very sorry! To be able to offer a fast solution and replacement delivery, please email us at support@kingofweighted.com and make sure to enclose pictures of the wrong/ defective item. 

Products & Fitting

For our KoW Belt as well as our SL Pro 7mm Stiff Elbow Sleeves, you find a size guide on the product page. If you're uncertain, feel free to reach out to us via email to support@kingofweighted.com and let us know your measurements. We're always here to help you!